Regulations

 

I General provisions
§1. Definitions
1. Service - (online store) located at www.balticus-watches.com, which enables
Customers purchasing the Goods.
2. Merchandise - Merchandise that can be traded (sold), available for purchase on the Website.
3. Customer - a natural person, a legal person or an organizational unit without legal personality, having legal capacity, making purchases on the Website.
4. COMPANY– Hashtag.pl Sp. z o.o. ul. Grójecka 104/25, 02-367 Warszawa, NIP 525-246-37-65, e-mail: balticus@hashtag.pl
5. Service - Service consisting in enabling Customers to purchase Goods selected from those available on the Website.
6. Offer - a product or service offered by FIRME and received by Customers upon entering a Coupon Code when placing an order during a period of periodic promotion.
7. Rules and Regulations - these rules and regulations.
§2. Legal Basis
The Service is provided on the basis of the Regulations and the applicable provisions of Polish law.
§3. Technical requirements
In order to use the Service, you are required to:
a. having at one's disposal a computer device with an installed web browser, the configuration of which enables gaining access to the Website at the web address www.balticus-watches.com, as well as accepting and using cookies and connecting the end device to the Internet,
b. having an active electronic mail (e-mail).
§4. Legal requirements
1. Each Client is obliged to read and unconditionally accept the provisions of the Regulations before using the Service.
2. The Customer making a purchase on the Website declares to have full legal capacity.
§5. Subject of the Regulations
Regulations specify terms and conditions of providing the Service by the COMPANY through the Service
II Use of the Service
§6. Purpose of the Service
The main purpose of the Service is to enable visitors to the Website to purchase Goods.
§7. Due diligence
The COMPANY shall exercise due diligence to provide the Service at the highest level.
§8. Invitation to conclude a contract
Information about Goods available in the assortment of the Website constitute an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.
§9. Prices
Prices of the Goods indicated on the Website:
a. include VAT and are given in Polish zloty as gross amounts;
b. delivery costs are not included. Delivery costs depend on the method of delivery of the Goods to the Client, on the value and size of the order and are specified at the selection of the method of delivery of the Goods by the Client. The total cost of the order (i.e. the price of the Goods together with the costs of delivery) shall be indicated in the summary of the shopping cart before the Customer places the order.
§10. Price changes
The COMPANY reserves the right to make changes to the prices of the Goods on an ongoing basis. The right referred to in the preceding sentence shall not affect orders placed before the effective date of the price change.
§11. Delivery
1. Information about the number of working days, i.e. the days of the week from Monday to Friday excluding public holidays, during which the shipment will be sent is visible on the subpage with a summary of order details, before placing the order by the Customer. The above information is the time counted from the moment of placing an order in case of cash on delivery or at the moment of crediting the payment on the COMPANY's account in case of electronic payment until the moment of sending the subject of the order to the Client via courier company. The order processing time is given taking into account the time of completion of all the ordered Goods. The order processing time depends on the availability of the Goods.
2. On the territory of Poland and other European Union Member States the subject of the order can be delivered via courier service to the address indicated by the Customer.
3. COMPANY shall not be responsible for extended delivery time or non-delivery due to incorrect or incomplete data provided by the Customer, including an incorrect or incomplete delivery address.
4. Available delivery methods:
a. Courier delivery.
b.Delivery costs are indicated in a clear manner when placing an order. They depend on the method of delivery and payment chosen by the Customer.
§12.Ordering process
1. The ordering process is done through the website www.balticus-wacwatches.com;
2. The order process begins with clicking the button "Add to cart" on the subpage of the given Goods. The next step is to go to the shopping cart subpage and then proceed to the checkout through the "Proceed to checkout" button and choose the method of payment and delivery of the Goods and provide the address data for shipment of the Goods and the identification data of the Client.
3. After entering the necessary data and choosing the delivery method, a subpage with the order summary will appear, where all the important information about the order will be given, as well as information about the consumer's rights related to distance selling.
4. The next step of the order process is to click on the "buy and pay" button, which directs you to a subpage of the operator, through which you can make payment.
5. The last step is to receive a confirmation of the placed order from the COMPANY to the previously indicated e-mail address of the Customer.
§13. Payments
1. The Service allows you to process payments through the following operators:
PayU,a.
2. When placing an order, the customer chooses one of the forms of payment confirmation:
a. receipt,
b. invoice.
§14. Complaints
1. The Customer, acquiring the product, shall be entitled to lodge a complaint within 2 (two) years from the date of delivery of the Goods in question, provided that he notifies the COMPANY of the non-compliance of the delivered Goods with the contract within two months from the date on which he found out about the non-compliance.
2. The COMPANY shall, within 14 (fourteen) calendar days, respond to the Customer's complaint and notify the Customer of its course of action.
3. In order for the COMPANY to consider the complaint, the Client must deliver the Goods(s) complained of, together with proof of purchase of the Goods(s) from the COMPANY and a description of the complaint to the COMPANY's registered office address.
In the case of considering the complaint in favour of the Client - the COMPANY shall repair or replace the Goods complained about with Goods of full value or, if the replacement or repair is not possible, refund the amount due for the Goods complained about within 14 (fourteen) days from the date of considering the complaint.
4. If the complaint is considered in favor of the Customer - the COMPANY shall reimburse the Customer the costs incurred in connection with the complaint procedure, including in particular the costs of delivery of the Goods (return and shipping).
5. The Customer who purchases the Goods for the purpose of his/her professional or business activity (Customer who is not a consumer) shall be entitled to lodge a complaint in accordance with the applicable law, whereby the COMPANY's liability under warranty for physical defects of the products shall be limited to the amount paid by the Customer to the COMPANY for the purchase of the product in question.
§15. Withdrawal from the contract
1. The Client, being a natural person, purchasing in the Website within the scope not related to his/her economic or professional activity (consumer) may withdraw from the sale contract of the Goods purchased in the Website without stating reasons within 14 (fourteen) calendar days from the date of issuance of the Goods (delivery).
2. Sending a statement of withdrawal before the deadline is sufficient to meet the deadline.
3. Effect of Withdrawal from the Agreement:
a. In the case of withdrawal from the Remote Agreement, the Agreement shall be considered as not concluded.
b. In the case of withdrawal from the Agreement the Seller shall return to the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the Agreement, all payments made by him, including the costs of delivery of items, except for additional costs arising from the chosen by the Consumer way of delivery other than the cheapest ordinary way of delivery offered by the Seller.
c. Reimbursement will be made by the Seller using the same methods of payment that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution, which will not be associated with any costs to him.
d. The Seller may withhold reimbursement until it receives the Product back or until it is provided with proof of return, whichever event occurs first.
e. The Consumer should send back the Product to the address of the Company's registered office given in these Terms and Conditions immediately, no later than 14 days from the day on which he informed the Seller about the withdrawal from the Agreement. The deadline is met if the Consumer sends back the Product before the expiry of the 14-day period.
f. The Consumer shall bear the direct costs of returning the Product, including the costs of returning the Product if, due to its nature, the Product could not normally be returned by post.
g. The Consumer shall only be liable for any diminished value of the Product resulting from the use of the Product in a manner other than that necessary to establish the nature, characteristics and functioning of the Product.
4. The right of withdrawal from a remote agreement does not apply to the Consumer in relation to the Agreement:
a. in which the object of the supply is a non-refabricated thing produced according to consumer specifications or used to meet his individual needs,
b. for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer who was informed before the provision, that after the fulfillment of performance by the Seller will lose the right to withdraw from the Agreement,
c. in which the subject matter of the performance are things which after delivery, due to their nature, are inseparable from other things,
5. The right of withdrawal shall not apply to the Customer (consumer) in the case of purchase of Goods
with the characteristics specified by the consumer in his order or strictly
related to his person.
§16. Service Availability
1. The COMPANY, to the fullest extent permitted by law, shall not be held liable for any disturbances, including interruptions, in the functioning of the Website caused by force majeure, unauthorized actions of third parties or incompatibility of the Website with the Client's technical infrastructure.
2. The COMPANY makes every effort to ensure that the services provided by the Website are of the highest quality, however, the COMPANY does not exclude the possibility of temporary suspension of the availability of the Website in case of necessity to carry out maintenance, inspection, replacement of equipment or in connection with the need to modernize or expand the Website.
§17. Use of the Service
A person visiting the Website may use all available functionalities of the Website, including purchasing Goods available in the Website's assortment.
III Final provisions
§18.Contact Service
In order to contact the COMPANY, please send an email to: info@balticus-watches.com
§19. Validity of provisions
If a court of competent jurisdiction or a public authority having jurisdiction over the matter finds certain provisions of these Terms and Conditions invalid, the remaining provisions shall remain in effect.
§20. Jurisdiction of the court
1. Any disputes arising between a Client who is not a consumer as defined by law, and in particular as defined in the Civil Code, and the COMPANY shall be settled by a court with jurisdiction over the COMPANY's registered office.
2. In the event of a dispute between a Customer who is a consumer and the Company, the Customer shall have the right to choose the competent court to resolve the dispute from among the competent common courts.
§21. Applicable regulations
In matters not covered by these Terms and Conditions, the provisions of Polish law shall apply, particularly the Civil Code and the provisions of the Act on special conditions of consumer sales and amending the Civil Code (Journal of Laws No. 141 of 2002, item 1176, as amended) and the Act on the protection of certain consumer rights and liability for damage caused by dangerous products (Journal of Laws No. 22 of 2000, item 271, as amended).
§22.Blocking messages that are sent
To the fullest extent permitted by law, the COMPANY is not responsible for the blocking by mail server administrators of the forwarding of messages to the e-mail address indicated by the Customer and for the deletion and blocking of e-mails by software installed on the computer used by the Customer.
§23. Amendment to the Rules of Procedure
1. These Terms and Conditions may be amended by the COMPANY, provided that the updated Terms and Conditions will be
made available for review by Customers at least 14 days prior to its effective date in a manner that ensures that the new or amended provisions can be reviewed.
2. In case of lack of acceptance of changes in provisions of the Regulations, the Client is obliged to contact the Service by e-mail within 14 days from receiving information about changes in the Regulations in order to inform about the lack of acceptance.
3. In the case of non-acceptance of changes in the provisions of the Regulations, immediately after obtaining such information by the Service, the Client's data will be deleted from the Service and the new provisions of the Regulations will not apply to him/her.
4. Orders placed by customers before the effective date of changes to the regulations are carried out in accordance with the existing provisions of the regulations.
§24. Availability of Terms and Conditions
The regulations are available for review in electronic form at
www.balticus-watches.com in a format that allows you to view it in a web browser and download it to your hard drive for possible printing.
§25.Entry into force of the Regulations
The bylaws shall become effective on 5/05/2021.

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